Everything you need in one place — how to reach us, how we handle your data, how to delete your account, and the terms that govern the Bluehawk mobile app and client portal.
Last updated: May 31, 2026Bluehawk Constructionbluehawk956.com
This page is a plain-language summary of our practices for the Bluehawk mobile app, provided for transparency and app-store review. It is not formal legal advice. For questions, contact support@bluehawk956.com.
01 — Support
Support
We're here to help with anything related to the Bluehawk app — your projects, invoices, account, or privacy.
If you have a question about the Bluehawk mobile app, your project, a document, an invoice, a payment, your account, or your privacy, please reach out. The fastest ways to contact us are:
If you're already a Bluehawk client or team member, you can also send project-related messages directly inside the Bluehawk app — your message routes to the people working on your project.
Response times. We aim to respond as soon as practical during normal business hours. Billing, payment, and account-deletion requests are handled as promptly as we reasonably can.
How the Bluehawk mobile app collects, uses, and protects your information.
Bluehawk Construction ("Bluehawk," "we," "us") provides a client and staff project portal for construction projects. The Bluehawk mobile app lets clients, project managers, lead contractors, and employees see project updates, exchange messages and documents, and manage invoices and payments. This policy explains what data the app handles and why.
Information we collect
Account & contact information — your name, email address, phone number, login and authentication identifiers, invite tokens, and your user role (such as client, manager, lead contractor, or employee).
Project data — project status, project updates, tasks, project membership, documents, invoices, warranties, permits, receipts, photos, and other project-related records.
Messages & user content — messages, issue reports, uploaded photos, files, documents, and message attachments you add to a project.
Payment & invoice data — invoices, payment status, manual payment reports, Stripe Checkout / payment identifiers, ACH payment status, failures, disputes, and settlement metadata. Raw bank-account details are handled by Stripe and are not collected directly inside the Bluehawk mobile app.
Employee location (employee accounts only) — for employee accounts, foreground, user-initiated location refreshes used to confirm worksite attendance near an assigned project. This may include precise or coarse coordinates, accuracy, distance from the project site, and a manager-visible worksite status. Location pings are retained for approximately 30 days. Location is not collected for client accounts, and is only captured when an employee chooses to refresh it.
Diagnostics & analytics (if added later) — if we add them in the future, this could include crash logs, diagnostics, app-interaction data, and basic device/app information. We will update this policy before relying on such data.
How we use information
To authenticate users and manage invite-only access to projects.
To show project updates, documents, photos, messages, tasks, invoices, and payment status to the right people.
To support billing and payment workflows.
To let staff manage projects and respond to clients.
To confirm employee worksite attendance when an employee voluntarily refreshes their location.
To secure, maintain, troubleshoot, and improve the app.
Sharing & service providers
We use trusted service providers to operate the app and share information with them only as needed to provide the service:
Supabase — backend, authentication, database, and file storage.
Stripe — ACH / payment checkout and payment processing.
Email provider — an email service (such as Resend or a production SMTP provider) for authentication and project-related emails.
Apple App Store and Google Play — app distribution.
Hosting, monitoring, and crash-reporting providers — if and when used, to keep the app reliable and secure.
Bluehawk does not sell your personal information.
Security & retention
We protect data using reasonable administrative, technical, and organizational safeguards.
Project, invoice, payment, and business records may be retained as needed for business, legal, tax, accounting, dispute-resolution, and construction-record purposes.
Employee location pings are intended to be retained for about 30 days, unless a longer period is required for security, legal, or dispute reasons.
Your personal profile information, where we no longer need it.
What may be retained
Some records must be kept even after an account is deleted. We may retain project records, invoices, payment records, messages, documents, and other records that Bluehawk is required or reasonably needs to keep for business, legal, tax, accounting, construction, dispute, fraud-prevention, or compliance reasons.
Identity verification & timing. We may need to verify your identity before deleting an account. We aim to process deletion requests within 30 days, unless more time is required by law or for security or business reasons.
04 — Terms
Terms of Service
The basic rules for using the Bluehawk mobile app.
Bluehawk is an invite-only project portal for clients, staff, contractors, and employees connected to Bluehawk construction projects. By using the app, you agree to these terms.
Using the app
You must provide accurate information and keep your login credentials secure.
You may only access the projects and accounts you are authorized to access.
You may not misuse the app, attempt unauthorized access, upload harmful content, or interfere with the operation of the service.
Messages, photos, documents, and files should relate to legitimate Bluehawk project activity.
Access & content
Bluehawk may restrict or remove access when needed for security, misuse, project completion, legal compliance, or business reasons.
App content may include project status, invoices, documents, and communications, but final business, payment, and project decisions remain with Bluehawk.
Limitation of liability
The app is provided on an "as is" and "as available" basis. To the fullest extent allowed by law, Bluehawk is not liable for indirect, incidental, or consequential damages arising from your use of the app, and the app is a tool for managing project information — it does not replace the underlying construction agreements and decisions between you and Bluehawk.
Changes
We may update these terms from time to time. Continued use of the app after an update means you accept the updated terms.
05 — Payments
Payment Terms
How invoices and payments work in the Bluehawk app.
Paying an invoice
Bluehawk invoices may be paid through Stripe-hosted ACH checkout when available.
ACH payments can take several business days to settle.
A submitted payment is not final until Stripe and Bluehawk confirm success and settlement.
Failed ACH payments, disputes, reversals, or insufficient funds may change an invoice's status.
Manual payment options
Manual payment methods such as Zelle or wire transfer may be available as fallback options.
Manual payment reports must be verified by Bluehawk before an invoice is marked paid.
Refunds & questions
Refunds, disputes, corrections, and billing questions should be sent to support@bluehawk956.com.
Note. The Bluehawk app is used for construction and project services performed outside the app. It is not used for purchasing digital goods or in-app content.
Still have questions?
Email us and we'll get back to you as soon as practical.
